Training & User Guides

We pride ourselves on not outsourcing anything; we sell, design, install, train and provide full remote and on-site support for ALL of our customer needs with fully trained and certified technicians.

Our Training Policy

To insure our customers get the most out of their investment, training is key. Whether you are an end user or a system administrator Partners Technology will insure you are adequately trained and kept up to date on all software releases.

Our philosophy is Technicians are not Trainers, that’s why we have the Project Manager that designs your solution, completely train you on the system. We offer pre-cutover training and post-cutover training to insure your transition to a new system is as seamless as possible.

Training Facility

We have an in-house training facility at our office that seats up to 20 people where we conduct System Administrator Training regularly. This training is provided free to our customers who purchase Warranty & Maintenance Contracts. Classes run from 9:30am – 3:30pm and lunch is provided to all attendees. Sign up for upcoming training class notifications by adding your name to our list.

Mitel End User Guides

Access the Mitel System user guide for your unique system. If you are unable to locate what you are looking for, please contact us.

Mitel Phone Training

Click the link below to access an explainer video to learn how to use your new 5300 series IP feature phone.

Mitel 5320/5330/5340 Training Video (6:04)